Rapport in teams, lead to:
Relationships that are: in Agreement, Purposeful, Present-full, Optimistic, Restful and Trustworthy.
Relationships: Rapport leads to relationships being built –
with self, individuals in the team, the group as a whole; as opposed to an individualistic
approach. Relationships imply an on-going process. Therefore rapport is an
on-going process. It needs nurturing every moment, every day. There is no such
thing as a ‘set’ rapport. It’s ever evolving; dynamic, never static.
Agreement: When there is rapport in relationships, it implies
agreement. Agreements do not necessarily mean that all have the same view. It
implies an agreement to empathise with the other’s viewpoint. It could be an
agreement to put aside the ‘self’ for a moment and set about respecting
diverging and differing views.
Purposeful: Rapport in teams lead to purposeful relationships.
A common destination; working towards leading to better attainment of goals.
Communications which are clear; have resonance of sound bites and a sense of
purpose for the team.
Present-full: Any team that has its pillars on past accolades/
relationships, or a zoom focus on future glory or goals to the exclusion of all
else, will collapse. Acknowledge the past, work towards the future with clear
set goals, and stay in the present. All relationships are based in the ‘now’.
Past-sightedness and an over-zealous focus on future are pleasurable past-times
for many, missing out on the ‘real’ experiences of the present. Relationships
are built in the present leading to rapport in an on-going way.
Optimistic: Rapport in teams result in relationships that are
optimistic: Of attainment of team and individual goals; Optimistic of
opportunities, being able to work through individual and team differences;
Optimistic of an alignment of self-identity with team and organisation
identities.
Restful: Relationships that have rapport are restful. Rapport
leads to fewer conflicts as it would lead to a willingness to go beyond the
obvious in perceived conflicts to get to a deeper understanding of positive
intentions. Needless to say, restful relationships lead to happy individuals
and enables individual as well as team performance.
Trustworthy: Rapport in teams lead to
relationships that have its foundations on trust. This enables an opening up of
the ‘self’ in team interactions, without fear of exposing vulnerabilities.
Trust enables people to perceive ‘sameness’ among individuals in a team leading
to invisible and pleasurable ties that bind the team together.
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